Meine Creativ Cload zeigte mir an das diverse Updates zur Verfühgung standen nach der durchführung der Updates sind nun
Photoshop und Illustrator in der Version 2019 nur noch als 7 Tage Testversion vorhanden.
Wer kann mir dabei helfen ich dachte eigentlich mit dem Abo der Creative Suit wären die Updates auf neuere Versionen inbegriffen!!
they are included in your subscription at no extra charge.
first, check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/
if your account shows
a. your subscription is active,
1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
2. if that fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
3. if that fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
4. if that fails, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
if your account shows
b. you have no subscription and you're paying for one
1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
[ moved from Creative Suites to Adobe Creative Cloud]
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