Não consigo instalar os programas ou a Adobe Creative

 make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html) and, if you do, use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html)

Please provide the following information

• Do you have an individual or teams/enterprise license?
• What is your OS?
• What is the version of Creative Cloud desktop app?
• Do you get any errors/messages during this whole process?
• From where did you download the installer?

-Manan