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kglad
kgladCorrect answer
Community Expert
June 21, 2017

i doubt you'll get help from adobe because it's a newtek problem, but you can try: using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

6 replies

_Maido_
Participating Frequently
October 31, 2022

Had the same issue and found the solution from NewTek forum - you need to have Premiere installed to get the plugin installed also for After Effects. 

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kglad
Community Expert
Community Expert
June 20, 2017

contact newtek support, Get Support | NewTek

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Participant
June 21, 2017

i Already did They Said To conatct Adobe

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 21, 2017

i doubt you'll get help from adobe because it's a newtek problem, but you can try: using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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John T Smith
Community Expert
Community Expert
June 20, 2017

Since that does not appear to be an Adobe product, you need to ask the vendor

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Participant
June 21, 2017

i need technical support And Soluton for this issue

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