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Participant
May 7, 2018
Answered

need creative cloud help with wrong email

  • May 7, 2018
  • 2 replies
  • 383 views

hey guys any of you can help that would be great, i can't log in into my account because I left my Mac air with my sister and she logged into the creative cloud app and entered a wrong email and now i don't see no options on my screen only to verify the email and to resend the email verification, just want to enter my actual working account

thanks.    all that I can see can't change or log out

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Correct answer Kanikas

Hi Alanna,

Could you please follow steps shared in the link for help:

Stuck at verify email address on creative cloud on mac anyone help?

Hope this helps!

Thanks

Kanika

2 replies

Kanikas
KanikasCorrect answer
Legend
May 7, 2018

Hi Alanna,

Could you please follow steps shared in the link for help:

Stuck at verify email address on creative cloud on mac anyone help?

Hope this helps!

Thanks

Kanika

Legend
May 7, 2018

What options do you see if you click on the three dots, top right?

Participant
May 7, 2018

thats all the options I have and quiting, deleting all files related to it, re installing it done of that has worked I changed it once before but don't know how I did it last time