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Participant
December 5, 2018
Question

Need help

  • December 5, 2018
  • 1 reply
  • 209 views

Help

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1 reply

John T Smith
Community Expert
Community Expert
December 5, 2018

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems, and what error message do you see?