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August 16, 2016
Answered

Need Help Downloading PE9 for Mac 10.6.8 (an older mac)

  • August 16, 2016
  • 4 replies
  • 317 views

Hi! I've had the HARDEST time trying to download PE9.  I lost it after this mac got malware and I had to take it in to the Apple store. They said they had to wipe it clean and reinstall everything.  They told me I would NOT lose any apps.  But I did.  Lost PE9.

I've talked to adobe support and different advisors walked me through downloading it 4 times.  !! And it still didn't work!  Maybe it's because I have this mac 10.6.8.

Whenever I'd try to open and install it I got this message that "Installer failed to initialize download."   After the last advisor sent a link  -- one that I was REALLY HOPING would work this time!  It said the download was for Mac OSX.  I don't have mac OSX.

So if anyone knows how to get the PE9 for mac 10.6.8 (once and for all!) I would be so grat

    This topic has been closed for replies.
    Correct answer

    I can't believe it!  I went back to the download I did yesterday (and tried and tried to open but it said "failed to initialize installing" over and over).  It WORKED tonight!!!  It's a mystery why it was giving me so much trouble yesterday!

    Thank you for your help and suggestions!
    Take care!Kristen

    4 replies

    Correct answer
    August 17, 2016

    I can't believe it!  I went back to the download I did yesterday (and tried and tried to open but it said "failed to initialize installing" over and over).  It WORKED tonight!!!  It's a mystery why it was giving me so much trouble yesterday!

    Thank you for your help and suggestions!
    Take care!Kristen

    John Waller
    Community Expert
    Community Expert
    August 16, 2016

    So if anyone knows how to get the PE9 for mac 10.6.8 (once and for all!) I would be so grat

    I assume PE9 means Photoshop Elements 9 (not Premiere Elements 9) since you originally posted in the Photoshop Elements forum.

    Have you tried this link?

    Download Photoshop Elements versions 9, 8, 7

    It said the download was for Mac OSX. I don't have mac OSX.

    Yes, you do. The X in OS X means 10.

    You have OS X 10.6.8.

    Photoshop Elements 9 runs on all versions of OS X from 10.5.8 through to 10.6. Should run OK on 10.6.8.

    System requirements | Adobe Photoshop Elements

    August 16, 2016

    Yes, Photoshop Elements 9.  Thank you!  Can you explain this then?!  I've tried downloading it FOUR TIMES!  And when I then try to open and install it says "Installer failed to Initialize Download".  Can you tell me how to get around this?  Thanks so much!

    John T Smith
    Community Expert
    Community Expert
    August 16, 2016

    kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    August 16, 2016

    I was not prompted to sign in anywhere, so I'm afraid I won't get a notice in my inbox if anyone has an answer.  So if you don't mind, you can please answer at my inbox: ( Removed by Moderator, please do not post your personal information here instead you may use the personal message option to do so ).

    Thank you so much!
    Kristen