Skip to main content
J
jamielarson
Participant
February 23, 2017
Answered

Need help finding serial number

  • February 23, 2017
  • 2 replies
  • 320 views

I purchased Photoshop in a box, long before the creative cloud. Then I upgraded online to CS6.  I just had to erase everything off my MAC so now I have lost PS. I have searched my email, and I cannot find my serial number.  I called Adobe support and they told me to post here, and that someone could help me.

I am a Photographer and really need my Photoshop back.

Thank you in advance,

Jamie

    This topic has been closed for replies.
    Correct answer Benjamin Root

    Unfortunately, these are user-to-user forums which aren't for account/activation problems. That said, take a look on adobe.com for your serial number under https://accounts.adobe.com/products​ If you registered, the serial should be there.

    Also see: Find your serial number

    If you got the boxed version, I don't think Adobe sent the serial via - it was only on the box.

    2 replies

    T
    TanujSandal
    Inspiring
    February 28, 2017

    Moving to Downloading, Installing, Setting Up​

      Benjamin Root
      Benjamin RootCorrect answer
      Legend
      February 23, 2017

      Unfortunately, these are user-to-user forums which aren't for account/activation problems. That said, take a look on adobe.com for your serial number under https://accounts.adobe.com/products​ If you registered, the serial should be there.

      Also see: Find your serial number

      If you got the boxed version, I don't think Adobe sent the serial via - it was only on the box.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices