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August 3, 2017
Answered

Need Help! I can't find any plan subscribd under my account but I have been charged.

  • August 3, 2017
  • 1 reply
  • 831 views

Hello!

My good computer was ruined by water and I want to cancel my adobe subscription until I get a new computer. But I could not find any plan subscription under my adobe account?! Anyone can help figure this out?

Here is one of the bank charged page:

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Correct answer John T Smith

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1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 3, 2017

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html