Skip to main content
This topic has been closed for replies.

1 reply

Kanikas
Community Manager
Community Manager
July 22, 2020

Hi there, 

 Are you still facing the same issue? Did you try to close all the adobe apps, signing out of the Creative Cloud desktop app and tried again? 

 

Feel free to get in touch with support for help: https://helpx.adobe.com/contact.html

 

Thanks 

Kanika