Skip to main content
T
Tim Cowcatcher
Participant
February 14, 2023
Question

Need help installing Adobe CS5 on Windows 10 laptop

  • February 14, 2023
  • 4 replies
  • 1124 views

I have CS5, which I bought several years ago (on CD). It has been running on Windows 7 just fine, but I recently purchased a Dell Latitude laptop with Windows 10 that doesn't have a CD port. I found links to install CS5 and Adobe Pro on the Adobe site, but my attempts failed. I even had a customer service chat person try to walk me through it and it still didn't work. I was told that Adobe doesn't support CS5 any longer and to consult the Community.

 

Does anybody have any suggestions, or is there a previous post on this that I'm not seeing? 

 

Thank you

Tim

 

This topic has been closed for replies.

4 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 15, 2023

you need to use the exact version that matches your serial number.

 

the easiest way to do that is to copy your cd to a usb stick (on your win7 computer) and use the usb stick with your new computer.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 15, 2023

    12 year old versions of Acrobat Pro are out of circulation now & unsupported.  For security reasons, you really need a modern replacement.

     

    FREE Acrobat Reader -- view, comment & sign PDF.
    https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

    Paid Acrobat Pro -- the complete solution for creating and saving PDF.
    https://acrobat.adobe.com/acrobat/acrobat-pro.html

     

    Nancy O'Shea— Product User & Community Expert
    L
    Lumigraphics
    Legend
    February 14, 2023

    What specifically is not working? Are you getting error messages?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices