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peabodydvm
Participant
February 25, 2020
Question

Need help moving Creative Cloud files from one account to another

  • February 25, 2020
  • 2 replies
  • 322 views

I posted this more than 3 months ago and have received no replies, so I will try again:

At one educational institution I had an Adobe account and created many files in Adobe Sketch on my iPad under the Adobe user name of my email there. I am now at a different institution, still have access to those files on my iPad, but to install the Creative Suite on my desktop (iMac) and laptop (MacBook Pro), I needed to use my email address here to create a new Adobe ID, as it is a site license. Is there a way I can move the images from the cloud under my original Adobe ID to the new one?

 

Maybe what I need is to combine multiple Adobe IDs, and although there is a link on the Adobe website that mentions that, to find the answer leads me back to the screen I started. Any help here?

 

Thank you for any help in this regard.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 26, 2020

Even if you could do it, I think it's a really bad idea to merge accounts.  You're just asking for problems. 

 I think John's idea is your best option.

 

Nancy O'Shea— Product User & Community Expert
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peabodydvmAuthor
Participant
February 27, 2020

I'm sorry to say, but the items in Creative Cloud cannot be accessed on the iPad except in Adobe Sketch or other Adobe iPad programs (there is no folder on the iPad containing the files). Also, there is no way to access those iCloud files through the iPad from my laptop. My present employer will not presently allow me to activate iCloud access on my laptop, making it impossible to open them in Photoshop while it is open on the iPad, as I used to do. I can only share the image, which is transported to my laptop as a jpg file, and the layers are lost.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 25, 2020

>still have access to those files on my iPad

 

Connect your ipad to your computer via USB and do a manual copy

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