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December 15, 2025
Question

Need help - PS Installer won't open. more info below

  • December 15, 2025
  • 1 reply
  • 694 views

Hello, I am trying to install PS(and other adobe programs), and the installer is simply not opening. I do have an active subscription, and I am downloading it legit.

 

This is my very first time using anything adobe on pc, and lord have mercy, is it painful to get this even to just work. (Not counting getting help)

 

Thank You in advance for any replies. m

heres what the log in \Temp says (listing errors only-if needed, ask for more):

 

12/14/25 23:55:59:175 | [ERROR] | | Admin | WAMB | DunamisIngestWrapper | | WAMB | 6700 | Inside addCommonAttributes, failed to add key: context.params value: with Error 4

12/14/25 23:56:22:975 | [ERROR] | | Admin | WAMB | DunamisIngestWrapper | | WAMB | 5404 | Inside addCommonAttributes, failed to add key: context.params value: with Error 4

12/15/25 10:19:07:293 | [ERROR] | | Setup | WAMB | DunamisIngestWrapper | | WAMB | 11236 | Inside addCommonAttributes, failed to add key: context.params value: with Error 4

12/15/25 10:19:11:424 | [ERROR] | | Setup | WAMB | DunamisIngestWrapper | | WAMB | 10968 | Inside addCommonAttributes, failed to add key: context.params value: with Error 4

1 reply

December 15, 2025

ps. I have tried already existing solutions to similar or exact problem, that are available online - none of them work for me 😕😕

gupta shivangi
Legend
December 15, 2025
Hi  @MatějNovotny,

 

We appreciate you sharing the logs. This looks like the installer is failing when it tries to attach common attributes to the install context. Error 4 is mostly triggered by missing/invalid install context, corrupt prior CC components, or a security/network block that prevents initialization.
I would recommend you to quit CC desktop app and restart your computer once.
Then sign back in and try reinstallation. 
Let us know if it helps.
 
^Shivangi
December 15, 2025

Hi,
"or a security/network block that prevents initialization." I feel like that is going to be it, since I don't have CC installed & can't install it also. (same thing happens as with PS)
so can I get some information on that?

 

Thank You for reaching out to help, I thought I'm not gonna find any official help with this 😄