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CatASpy
CatASpy
Participant
February 12, 2014
Question

Need help reinstalling Adobe Acrobat X Standard

  • February 12, 2014
  • 1 reply
  • 583 views

I am having trouble downloading Adobe Acrobat X Standard on my new Dell computer. I have the disk and the serial number but when I try to download and I put in the serial number, it states that it is not valid. The program came on my old computer that crashed recently. I am able to download it as a trial only, and it says I can enter the serial number later. I'm betting it won't let me use the serial number I have though. Any suggestions appreciated!

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1 reply

Ned Murphy
Ned Murphy
Legend
February 12, 2014

Try the serial number

CatASpy
CatASpyAuthor
Participant
February 16, 2014

Tried the serial number again, and as predicted, no luck. Had Dell mail me a new serial number, that one didn't work either. Now uninstalling the trial product, going to look for a different online link to it and will try new Dell serial number again.  CD not working with serial number.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
February 17, 2014

CatASpy this is a somewhat common inquiry from customers who purchased Acrobat as part of a bundle from Dell.  Please see http://forums.adobe.com/message/4612770#4612770 for information on how to locate the serial number included with your purchase.

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