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May 26, 2017
Answered

Need help reinstalling CS6 (was CS) Products

  • May 26, 2017
  • 2 replies
  • 234 views

I recently had to get a new MacBook Pro. My old MacBook had versions of Photoshop and Bridge CS6 that are now not opening on the new machine. I would like help in figuring out to either update or install the same products onto my new MacBook Pro.

    This topic has been closed for replies.
    Correct answer John T Smith

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --several help links and possible solution inside this message https://forums.adobe.com/thread/2301916

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    May 26, 2017

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --several help links and possible solution inside this message https://forums.adobe.com/thread/2301916

    kglad
    Community Expert
    Community Expert
    May 26, 2017

    properly uninstall using the uninstallers

    clean per Use the Creative Cloud Cleaner Tool to solve installation problems

    restart your computer

    properly reinstall using the installation files (not using time-machine or any other migration tool).

    use your serial number to activate.

    [moved from Adobe Creative Cloud to Downloading, Installing, Setting Up]