Need Help with cancellation of Adobe CC

Question

Hi! I am a student and I have just realized that i have accidentally subscribed to Adobe CC although my organisation already provides for it. I only realize now as I do not use Adobe at all and when I tried cancelling it, I am required to pay a cancellation fee. As I am currently an unemployed student, I am unable to financially afford the cancellation fee and I have just found out that the plan renews tommorow... Is there any way I can cancel the plan as I have accidentally purchased the plan and virtually have no use for it? Thank You! Any help is appreciated!

P.S: I am not sure which category this Topic applies to hence if it appears in the wrong Topic I do apologize in advance!

AxelMatt · Answer

Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

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https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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