Need to CANCEL my journalist CC subscription and GET back use of my CS apps, please!

Question

Hi,As a long time photo press journalist, I have been granted a CC subscription from Adobe info departments for a couple of years.Having left the photojournalism business, I want to go back to using my privately owned Creative Suite (CS6) applications without being harassed and blocked by spurious meeages from Adobe CC that the "subscription" to my serial authorised CS apps needs to be updated.Please instruct me how to clean out everything CC from my Mac OS 10.9.4 so that I can have the full and uninterrupted use of my licensed CS6 programme suit back, please!Kind regards,Joachim Smith

Joachim Smith · Accepted Answer

Jeff,Thank you very much for fast feedback!It turned out that my problem was too hairy for a straight uninstall/reinstall solution.In fact, I spent some two hours chatting with three increasingly qualified support techs until the last one took command of my machine and finally managed to clean up the issue. Very well done, Anand et alii!Kind regards,Joachim

Jeffrey_A_Wright · Answer

Joachim Smith please utilize the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to remove the current Creative Cloud and Creative Suite 6 applications. Once the software is removed then please reinstall. If you need a new copy of the installation files they can be downloaded at Download CS6 products.

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