Need to download older version of Illustrator no longer showing (25.4)

Question

I always keep 2 versions of Adobe Illustrator installed. The scripts I use daily for work don't always work since v26 so I keep the v25.4 loaded. I then keep an additional copy maintained at the most current release. I updated JUST the v26 version to v27 and this morning I no longer have the older version and it is also no longer listed as an available rollback. I do have the option to see more versions, but then I am just taken to a page that gives me how-to information and no additional versions.

I really need the older version for my daily workflow, so any direction in this area is greatly appreciated!

Page I'm taken to if I click for more versions:

(https://helpx.adobe.com/download-install/kb/download-availability.html?product=Creative%20Cloud%20Desktop&product-version=5.9.0.373&mv=product&mv2=accc#access_token=eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LWF0LTEuY2VyIiwia2lkIjoiaW1zX25hMS1rZXktYXQtMSIsIml0dCI6ImF0In0.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.WpqdtXId22DMdptz897IK-CPf1jlUF6u5lRliOJLAxiUnvEwmzmGCParfyCFejuX6z630Ug6nm7_GZa3tiKmt5pvJbipebVyG0zXB7WH1Mu5Mh6Cc7nV54aZJ6xMFizIBpozpfsL0jO04HeXR130rw5B_mqxu6FqoLo6BehekIDTLZGUsEofwk0MkAx-3ajaHTh2cy1dsv63sUpXNzpBHJ0rrp_z5oqijlEDPF1re1xSJ4ZZTkcfXgTmVJTLOChVeNCGPzAfCBPioSIG6pyYnJjY1XtXc-gfvJqe6x7tBUGMquyVtUEUNfqI8Ctz6tefdm3i2fSLKKW393oE_3wDcQ&token_type=bearer&expires_in=86399996)

Doug A Roberts · Accepted Answer

Version 25 is no longer available since the release of 27, only the current and one version back are available via CC.

If you need another version, you have to contact support and specifically request it:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

kglad · Answer

after cc 2019, use @Doug A Roberts suggestion and contact support. (but type agent in the chat bot).

cc 2019 and prior, are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded