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paulh71298164
Participant
July 22, 2023
Answered

Need to get my original CS5 progs onto my Win 10 PC but need help

  • July 22, 2023
  • 2 replies
  • 277 views

I purchased boxed versions of Photoshop/Illustrator CS5 & In-Design CS3 which I've been happily running on Win XP for many years. Unfortunately, after a house move I've lost the original disks and now my XP machine has finally failed. I've just purchased a Dell Optiplex i7 (refurbished) running Win 10 and need to get the 3 programs running on it. 

However, logging into my Adobe account, the only option I have for any download is Photoshop Extended. The other 2 programs don't have a download button displayed, only the serial numbers are shown, (see screenshot).

 

So I tried downloading the .Exe file and the .7 file. On running the .Exe file I get the following error:-

"The file archive part of Adobe Photoshop CS5 is missing etc.etc." 

 

Is there any way I can get my 3 programs onto this newer PC?

 

Any help is much appreciated!

 

P.S. I realise Illustrator CS3 is no longer supported.

This topic has been closed for replies.
Correct answer paulh71298164

Thanks Kglad. It was pilot error on my part. I downloaded the 2 files again and it worked.

Thanks again for your reply.

2 replies

paulh71298164
paulh71298164AuthorCorrect answer
Participant
July 23, 2023

Thanks Kglad. It was pilot error on my part. I downloaded the 2 files again and it worked.

Thanks again for your reply.

kglad
Community Expert
Community Expert
July 23, 2023

you're welcome and thanks for the update.

kglad
Community Expert
Community Expert
July 22, 2023

your cs3 program you can only get to run for the 30 day trial because it can no longer be activated.  there's no legal fix/work-around.  (the same holds for all cs2, cs3 and cs4 programs so if you want to use any of them for 30 days, you can. ie, having an once-valid serial number makes no difference in running trials.)

 

for your cs5, you should be able to get that installed and activated.  the ps program should consist of the exe and 7z files, not an exe and .7 file.  ie, retry downloading and make sure you download the correct files with the correct extensions.