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Need to reset activation limit on stand alone install of acrobat pro 17 after Windows 11 Crash.

Forum|Forum|4 months ago
January 20, 2026
2 replies
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Windows 11 crashed, so acrobat pro 2017 (stand alone license) was not uninstalled/deactivated correctly. No devices show up in Adobe web-account page. Acrobat will not reactivate as abode website will not believe that second stand alone install was removed.

Crash or freeze

Correct answer John T Smith

The Adobe page does not show activations for serial number programs, only for newer cloud programs

If you can't properly deactivate a serial number program there isn't anything Adobe can do to help

Community Expert

Correct answer

Community Expert

The Adobe page does not show activations for serial number programs, only for newer cloud programs

If you can't properly deactivate a serial number program there isn't anything Adobe can do to help

Community Expert

Community Expert

did you change any hardware on your win 11 computer?