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M
matthewt23403753
Participant
December 30, 2018
Question

Never got access to Photoshop, got charged for three months

  • December 30, 2018
  • 2 replies
  • 174 views

Hello,

I  downloaded Photoshop on my laptop earlier this year under a trial, and when it expired I cancelled my account and was no longer able to access Photoshop. However, I recently found out that adobe has been charging me for the photography plan for three months now. How do I get my money back?

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2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
December 30, 2018

If you cancelled your account in time, Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 30, 2018

This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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