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Participant
December 9, 2018
Question

Never used software and getting bilked

  • December 9, 2018
  • 2 replies
  • 247 views

upset   . Thought I bought use of software for

one month. My fault that they have been billing me for the last 10 months. No help over the weekend with live chat. Just lost $300....

No customer service on weekends......live chat does not exist......

This topic has been closed for replies.

2 replies

Vidya Sagar
Participating Frequently
December 11, 2018

Hi richardo91352618,

Sorry for the trouble. Our customer care team is available on weekends as well. How exactly did you contact our support team?

Did you use the same steps as suggested here: FAQ: How do I contact Adobe Support?

Thanks,

Vidya

Legend
December 9, 2018

You'll have to wait.  Nothing we users can do about it.