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Participant
September 15, 2021
Question

New computer error code 131:4

  • September 15, 2021
  • 1 reply
  • 400 views

I transferred my adobe master suit cs4 to my new computer. When I open up a program (photoshop, illustrator, etc) I get error message 131:4

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1 reply

John T Smith
Community Expert
Community Expert
September 15, 2021

You do not transfer from one computer to another... you put the disc you bought in the drive and do a new install so the licensing system may make the correct entries when you enter your serial number

Participant
September 15, 2021
I bought the suit back in like 2010 and no longer have the box.
John T Smith
Community Expert
Community Expert
September 15, 2021

Well, since that version is no longer available you are going to have to buy something new

 

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