new creativ cloud shows 8days till end ofprogram but next bill will be only after 14days?

Question

I buy new account 2 month ago and use it for the same cloud what was used with another account, maybe that why? But what we can do!?

Kartikay_Sharma · Answer

I see that you have purchased the Creative Cloud Subscription under the Email address you have used to login to Forums as well. I can see that the activation has not yet been done, Can you please try the below mentioned steps and advies.

1) Open the Creative Cloud Desktop Application and sign in with the Id that you have used to Login to forums.

2) If the above step does not resolve the query, please try activating the product under a different network.

Please share the end result post trying the above steps.

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