New Creative Cloud Desktop not working

Forum|Forum|12 years ago
July 2, 2013
2 replies
4950 views

I use a macbook pro, and have OSX 10.8.4. When checking the Apps window on the drop down all I get is a loading spinner, and it just keeps spinning and spinning forever..... My internet is fine, all my programs work fine, I'm just not sure how I will know if there is an update and why this is happening?

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Correct answer iAnkitkhurana

Hi,

If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and see if it works.

Ankit

F

Fino@Aotearoa

Participant

Nothing works. I've uninstalled and reinstalled indesign and creative cloud three times, rebooted heaps. It's a ripoff and a problem adobe could/should fix. Someone has tampered with the serial number and it needs to be reset by adobe.

Adobe should be financially liable for our frustrated wasted time.

iAnkitkhuranaCorrect answer

Adobe Employee

Hi,

If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and see if it works.

Ankit