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artm18660229
Participant
September 2, 2018
Answered

New credit and debit card

  • September 2, 2018
  • 2 replies
  • 429 views

Hello, My card has been blocked and I've made payment information for the new card I received. But there is still a message at the opening of the software that the payment was not honored. When I click on "Try Again", it says: "Wait a few minutes" that takes about an hour. what can we do?

This topic has been closed for replies.
Correct answer Abambo

Did you try to sign out and sign in again (a reboot in between does not harm)? Sometimes new situations are not immediately perceived by the software.

2 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 2, 2018

Did you try to sign out and sign in again (a reboot in between does not harm)? Sometimes new situations are not immediately perceived by the software.

ABAMBO | Hard- and Software Engineer | Photographer
thatsmauri
Community Expert
thatsmauriCommunity Expert
Community Expert
September 2, 2018

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