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fak31691101
Participant
February 24, 2016
解決済み

new dummy serial key for the product in order to activate the product not visible

  • February 24, 2016
  • 返信数 1.
  • 1221 ビュー

The starting point is, that I want to install Acrobat 7.0 Standard (which up to now is running well in the XP-box of Win7) on my new Win10-Sytem.

The installation from the CD worked - and (surprisingly) it is running on Win 10  !!!

But: I cannot activate it with the original serial number.

So: Just now I had this chat (which is closed now..):


I would like to inform you that this serial key is for the Acrobat 7 and Adobe no longer support this product so in order to help you I am providing you one link so please go to that link:Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

Then login into your Adobe account and then you have to select your product form there and also you will find the new dummy serial key for the product in order to activate the product , please do not use your serial key for the product

Well: The download of the installation file worked - but  I cannot find the new dummy serial key for the product in order to activate the product in my account. There still is the OLD and not working key.

So, please: Where can I find the dummy serial key?

このトピックへの返信は締め切られました。
解決に役立った回答 Bani Verma

Thank you!

Based on this:

          Then login into your Adobe account and then you have to select your product form there and also you will find the new dummy serial key

I looked for this number in my account, not in  Download Adobe Acrobat 7 and Adobe Creative Suite 2 products and there was no new serial number.

Now it is working!

And: Acrobat 7.0 Standard until now seems to work fine with Win10. During the installation there was only one error:

It was not able to install the object "Adobe PDF Port_Printer".  

But until now I cannot see any negaive effect from that.


You're welcome

返信数 1

fak31691101
fak31691101作成者
Participant
February 24, 2016

btw: The ticket no for this issue is 0217961940

Bani Verma
Legend
February 24, 2016

Hi fak31691101,

I have checked the Case number 0217961940.

The link that was provided to you in-front of the download link you'll find the serial number mentioned.

See the link again : Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

fak31691101
fak31691101作成者
Participant
February 24, 2016

Thank you!

Based on this:

          Then login into your Adobe account and then you have to select your product form there and also you will find the new dummy serial key

I looked for this number in my account, not in  Download Adobe Acrobat 7 and Adobe Creative Suite 2 products and there was no new serial number.

Now it is working!

And: Acrobat 7.0 Standard until now seems to work fine with Win10. During the installation there was only one error:

It was not able to install the object "Adobe PDF Port_Printer".  

But until now I cannot see any negaive effect from that.