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May 2, 2016
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New hard drive -- how can I get my apps?

  • May 2, 2016
  • 1 respuesta
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I had to replace my hard drive and now I want to again download the creative cloud apps that I am paying for. The website does not recognize that I have already bought these on a monthly basis, and I just want to download the programs again. Help

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Mejor respuesta de kglad

install the cc desktop app on your new hd, Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial and use it to install your cc programs.

if the cc app shows trial and not install options,Troubleshooting FAQ: What should I do if I have a membership but my app is acting as if I have a trial?

1 respuesta

kglad
Community Expert
kgladCommunity ExpertRespuesta
Community Expert
May 2, 2016

install the cc desktop app on your new hd, Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial and use it to install your cc programs.

if the cc app shows trial and not install options,Troubleshooting FAQ: What should I do if I have a membership but my app is acting as if I have a trial?