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Participant
November 15, 2019
Question

New Laptop

  • November 15, 2019
  • 2 replies
  • 294 views

New laptop won't work with adobe premiere saying not compatiable Asus G Series. 

Can adobe cs6 still be download

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
November 15, 2019

If you previously purchased a perpetual license to CS6, contact Customer Care for links to legacy downloads.  They will ask you for your CS6 serial number. 

https://helpx.adobe.com/contact.html

 

NOTE:  This won't work for Student/Teacher or Volume Licensed editions.  For those serial numbers, you must use your original installation disks.

 

 

 

Nancy O'Shea— Product User & Community Expert
DelphiZoa
Participating Frequently
November 15, 2019

Hi Platforment,

 

If you're getting an error saying your computer is not compatible, you might check to see if an earlier version of Creative Cloud will work on your system. Here are the system requirements. That page contains a link for earlier versions.

 

If your system won't work with Creative Cloud, you can install CS6 provided you already own a serial number for the program (Adobe no longer sells the software). Here are the instructions to download Creative Suite programs.

 

Let us know if that solves your issue or if you need further assistance.