new macbook pro not playing well with Adobe CC

I am facing issues with Adobe CC design apps not running well on my new macbook pro.

My work requires me to utilize a large section of the Adobe suite... Photoshop, Illustrator, InDesign, Dreamweaver, Premiere Pro, etc.

This is why I invested in a 15" retina macbook pro 2.8Ghz i7 quad core, 16GB ram, 1TB SSD, 2GB AMD Radeon R9 M370X descrete graphics... I speced this macbook as high as I could to take on the heavy loads when using multiple graphics programs simultaniously.

So far, in the first week since receiving the unit I have not even been able to complete simple light graphic tasks.

I am encountering multiple issues including fans running excessively, overheating, slow in app performance, missing app menus… It just appears that there is an overlaying incompatibility between the current release of Adobe CC and El Capitan.

My complaint is that I am being constantly told by Apple that the problem is with 3rd party software not the macbook pro or OS X therefore I need to contact Adobe to address the situation as there is nothing Apple can do.

I have been in contact with Adobe support who have been working with me this week to find and provide ‘hacks’ and patches to fix the issues as I find them, but so far I have spent many hours of each day communicating with them and the issues are still not resolved to any satisfactory level.

I have been unable to complete any work since switching to a new macbook pro.

It seems that updating to the highest specced macbook pro has done nothing but reduce the usability and efficiency of the applications I rely on daily to complete my work.

I have spent time researching the issues on mac and adobe forums only to find I am not alone with my complaints and also that, strangly enough, bugs are currently not nearly so prominent on windows systems running Adobe CC as they are on macs.

It seems that many macs with El Capitan installed are facing different degrees of incompatibility with the current version of Adobe CC, where as the same Adobe software 'just works' on well specced windows systems.

So I find myself asking “Why should I be jumping through hoops in the hope that I may eventually be able to run Adobe on the new macbook when each day is costing me time and money?”

I am quite appalled at how easily Apple is willing to shrug this off as someone else problem. The problem is not with some fanciful game that doesn’t run as expected and crashes before I can set a new high score. The software in question is still The industry standard for designers. It is software I have been using for about 20 years. It is a requirement of my profession and an intricate tool of my trade. As such I require a system that can run this software competently without negatively effecting my productivity.

If OS X El Capitan truely cannot currently perform this task satisfactorily I will be forced to move to a system that can, regardless of who is at fault for the issues. I cannot afford to lose any more time and money on a system - no matter how well the system runs - unless it performs optimally with the industry standard software.

I am not happy about this as I would prefer to work on an OS X platform to a windows platform, but it seems my concerns are of little interest to Apple and there is no effort being made on their part to help resolve these system/software conflicts. I keep hitting the brick wall of the 'third party software' declaration.

This provides me precious little incentive to stay loyal to Apple.

And I do not believe I can be alone. Surely any designer that relies on the Adobe software running at optimum performance cannot accept this many bugs in the system when another platform is offering a smoother solution with the exact same software.

I hope you do not feel I am being overly dramatic or harsh, but I find myself torn between an operating system that I enjoy using and professional software that I am required to use. Adobe are trying hard to make things right and I applaud them for this even though I am still not seeing the results I would expect. I am saddened that Apple do not deem it necessary to show willingness to also take action and try to retain a section of their market that used to be a core component of their loyalist supporters; designers and creatives.

Is there anything that Apple is willing to do to address the performance issue that I (and it seems many other designers - also required to continue using the Adobe products) currently face? So far the answer seems to be no.

Are there other solutions that will allow me to return to working efficiently as a designer using OS X, or is it best that I just return the macbook pro with a value of nearly $4000, say goodbye to OS X and invest the money in rebuilding my systems around a windows platform?

I still have a few days to decide if I keep this macbook pro or return it and look for another system to work on. Am I being unfair or unrealistic in my expectations of Apple, their duty to their clients and the capability of their products?

I appologise for this long rant and thank you for taking the time to read this far.