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Participant
March 31, 2021
Question

New Photography Plan user needs older Photoshop due to sys reqs.

  • March 31, 2021
  • 3 replies
  • 294 views

I just signed up for the Phtography Plan and then discovered that I need Windows 10 to download and install Photoshop (the primary tool I was needing).  Am I screwed or is there an option to download an older version under the plan until such time as I upgrade to Windows 10?

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3 replies

Participant
April 1, 2021

FIXED!

 

I purchased a copy of Windows 10 pro (special price so not too bad) and installed on a spare drive.  Then loaded latest version of PS and it had dll issues.  Got tired of this and was going to un-subscribe and get my money back, but tried one last thing - uninstall and re-install older version (still available on the cloud).  That seems to have done the trick.  Will image the drive as a backup and use as I need it.  Oh, and was not pleased that all of this comes to pass after I paid my subscription.  I guess I missed the requirements link...

John T Smith
Community Expert
Community Expert
April 1, 2021

>had dll issues

 

That is a Microsoft problem, and there is a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

John T Smith
Community Expert
Community Expert
March 31, 2021

Adobe offers the current and ONE older version with a paid subscription... neither of which support Win7 or Win8

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or hard drive, or write to a DVD

Legend
March 31, 2021

What is your system, RAM, free disk space, and video card?