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December 28, 2013
Answered

New Premiere Elements User

  • December 28, 2013
  • 1 reply
  • 336 views

Just downloaded Premiere Elements 12 and I can't figure out how to launch the program. I don't have a desktop short cut and not sure where to submit my serial number. There were no errors when I downloaded and I followed the instructions from the emails I received.

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Correct answer

what's your os?

what file name/extension did you download?


Windows 8 64bit, but I think I've jumped the gun. Just realized that I downloaded the Application Istaller and my order is pending. I guess it will appear in my orders within 24 hours. Sorry for the confusion.

1 reply

kglad
Community Expert
Community Expert
December 28, 2013

click (or double click) the file you downloaded.

December 28, 2013

All I have is a folder on my desktop that contains several other folders and files? Is there a launch file/folder?

kglad
Community Expert
Community Expert
December 28, 2013

what's your os?

what file name/extension did you download?