New sign in to Windows 64 bit as part of 9/24/2020 update

Forum|Forum|5 years ago
September 29, 2020
1 reply
227 views

On 9/28/2025 rebooted my Windows 10 PCAnd it implemented the 9/24/2020 Adobe acrobat DC update. Unknown to me at all so activated a Windows 64 version on the same computer using up my second permitted activation. Was the 9/24/2020 a migration by Adobe to make a 64-bit version for Windows? If I want to deactivate one of the two versions on the same computer, do I deactivate the 32-bit assuming I now have a 64-bit version or is this really just the 32-bit version operating under the 64-bit version of Windows 10?

Activation

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kglad

Community Expert

64/32 bit programs on the same computer should not prohibit installation and activation on another computer.

you can check your account to see computers/devices used for installation (and manage your installations), https://accounts.adobe.com

T

the deaconAuthor

Participant

Thanks for your response. Interestingly, I went on the "manage account"
drop-down and then clicked on plan details to get back to the image which
yesterday showed both a June 28, 2020 32-bit installation and a September
28, 2020 64 bit installation. As you can see from the image below when I
went on today, it only shows the 64-bit installation. None of this is the
result of any conscious choice on my part but rather merely letting Acrobat
Pro DC do whatever it does when it installs itself and doesn't upgrade.
When I saw the two installations and read the legend which required that ID
activate one of them, that was the genesis of my question. Whether by
reason of logging out and logging back in for some intervention on the part
of Adobe, thankfully my issue appears to be resolved.
[image: image.png]

kglad

Community Expert

good to hear.

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