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Participant
July 17, 2018
Answered

New Update Creative Cloud

  • July 17, 2018
  • 1 reply
  • 219 views

Hello Adobe,

today there is an update. It takes more than 2 hours for 15%.

I have a big data download line.

I'm so upset that it takes so long. In the afternoon after work you want to cut a video with friends and then this crap.

You should invest more in better servers...

A disgruntled Adobe customer...

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Susannep75612321 as a next step I would recommend verifying there are no errors within the install log file.  Information on how to locate the install log can be found at Creative Cloud download and install errors .  Please post any specific errors you discover, with the Premiere Pro CC installation, to this public forum discussion.

1 reply

Jeffrey_A_Wright
Legend
July 17, 2018

Susannep75612321, sorry you are facing slow performance.  What are the Adobe CC applications you attempting to install?  Are you installing on your personal computer and on a network you manage yourself?  Do you ever receive any specific error messages?

Participant
July 18, 2018

Adobe Premiere