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Vinny Vincent
Participant
August 9, 2021
Question

New user experiencing Error Code P206

My boss got this Adobe cloud thing so that we could use Photoshop in the office, but I installed the "Adobe Creative Cloud" softwarer onto my Windows 8 work laptop and I get thsi error stating it cannot connect to the Adobe servers. The software gives no further troubleshooting or support instructions. What can I do to proceed and use the software? Thanks.

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2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
August 10, 2021

Unfortunately, Windows 8 is NOT a supported OS.  You need Win10 version 1903 or higher now.

 

Please ensure your computer exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Also pay attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

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Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    August 9, 2021

    TLS 1.2 https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2
    -https://community.adobe.com/t5/download-install/win-7-users-getting-error-p206-unable-to-reach-adobe-servers-amp-we-can-t-verify-subscription-status/td-p/12238403
    -https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392#bkmk_easy

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