Newly installed trial version of PS CC (on Windows 8) stops working right after it's open. What should I do?
Photoshop CC 2014 launches and opens, but within seconds I get an error message stating: A problem caused the program to stop working correctly. Then the program closes. At this point PS is useless. Running Windows 8 on a Samsung notebook.
Edited to add:
I did some searching on this topic and the event log states:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2817, time stamp: 0x5009ce7b
Exception code: 0xc0000005
Fault offset: 0x0000000000803f33
Faulting process id: 0xb8c
Faulting application start time: 0x01cfc356f4aeda71
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 49cdffef-2f4a-11e4-bed6-50b7c34b40c8
Faulting package full name:
Faulting package-relative application ID:
:
I'm in over my head with this level of technical jargon.