Nieuw lidmaatschap creative cloud

Question

Ik heb een nieuw lidmaatschap via surfspot betaald en in creative cloud gezet. Nu geeft hij aan dat de code al bekend is maar ik zie geen nieuw lidmaatschap. Wat doe ik fout?

AxelMatt · Answer

How much time has been gone between you've done the payment and you've been looking?

After the payment has been done it will takes until 24 hour to take effect.

So wait a while and check again.

If this doesn't help you have to contact the Adobe support. This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID (if you have one) before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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