No access to application management.

Forum|Forum|5 years ago
May 2, 2020
2 replies
835 views

The Creative Cloud Desktop displays the message:
"You don't have access to application management,
administrator permission may be required to manage applications. "
I have administrator rights, current Win 10 installed. I had a subscription, purchased three times, then a one-year break.
The message is displayed immediately after logging in.
Maybe someone had a similar problem?

Creative Cloud

This topic has been closed for replies.

Correct answer David__B

This may be caused by an enterprise config file which changes the behavior for what the Creative Cloud desktop app displays or allows. So long as you have an individual type membership, not a team or enterprise you should be able to simply move this config file, serviceconfig.xml, to the desktop and reboot the computer which should resolve the issue. This article gives info about where the file is located: https://umd.service-now.com/itsupport/Shipping_Details_Section?id=kb_article&sys_id=d0b3e5addb2ffb404cb035623996192a

David__BCorrect answer

Adobe Employee

This may be caused by an enterprise config file which changes the behavior for what the Creative Cloud desktop app displays or allows. So long as you have an individual type membership, not a team or enterprise you should be able to simply move this config file, serviceconfig.xml, to the desktop and reboot the computer which should resolve the issue. This article gives info about where the file is located: https://umd.service-now.com/itsupport/Shipping_Details_Section?id=kb_article&sys_id=d0b3e5addb2ffb404cb035623996192a