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V
Vera26952314afgq
Participant
November 3, 2022
Question

No access to creative cloud

  • November 3, 2022
  • 2 replies
  • 139 views

Hey everyone,

I'm Vera and I'm using the creative cloud for students but I'm not able to open my programs. In my account is no notice about my subscription and I have no idea what the problem is because I payed every month for it.

Is there another user with maybe the same problem? Or is there a new update maybe? 

I would be very thankful for your help 🙂

This topic has been closed for replies.

2 replies

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
November 4, 2022

Try following the steps mentioned in the links below

https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

https://helpx.adobe.com/hk_en/enterprise/kb/resolve-trial-and-license-expired-errors.html

P.S. :- I am moving this post to the apporpriate forum as suggested by Steve

-Manan

-Manan
    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    November 3, 2022

    Post your question on the Download & Install forum for helpful support:

     

    https://community.adobe.com/t5/download-install/ct-p/ct-download-and-install?page=1&sort=latest_replies&lang=all&tabid=all

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