No activation since windows 10 pro migration

Hello,

I'm french and i don't speak english fluently, so forgive me if i make mistakes.

Since windows 10 pro migration, acrobat pro 9 (from the adobe creative suite 5) tell me there is an activation issue and the application close.

I didn't desactivate the product before the migration. Is that the main cause?

How can i resolve it?

Thanks

(not having a live chat or call number is really anoying...)

This topic has been closed for replies.

Legend

Hi,

The migration does not work very well.

Please uninstall the application and then install it again.

Regards,

Sheena

arkhonsAuthor

Participant

Thanks for your answer.

I asked this morning on the french live chat, and they answered me that cs5 wasn't compatible with windows 10 pro.

Are-they wrong?

Legend

No.

It can be a compatibility issue.

Sign up