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auroram83435418
Participant
September 17, 2018
Answered

No app on Creative Cloud

  • September 17, 2018
  • 1 reply
  • 245 views

Hi all! Few time ago I download and install Creative Cloud with no problems. I'm using Illustrator but I would like to try Photoshoo.  I opened Creative Cloud to download and install the free trial version of Photoshopbut  I can not see the area of "App" on the top.  I have tried to delete it and reinstall but I'm still not seeing the opzion "App" on the top. Can someone please help me?

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Correct answer Bani Verma

Hi Auroram83435418,

As per your description, it seems that the Creative Cloud desktop app is damaged as the 'Apps' tab is missing from it.

To resolve this issue please perform the steps given under 'Solution 3' of the following help document: "Failed to install" error received when installing Adobe Creative Cloud desktop app"

Let us know if this helps.

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
September 17, 2018

Hi Auroram83435418,

As per your description, it seems that the Creative Cloud desktop app is damaged as the 'Apps' tab is missing from it.

To resolve this issue please perform the steps given under 'Solution 3' of the following help document: "Failed to install" error received when installing Adobe Creative Cloud desktop app"

Let us know if this helps.