No Apps other than Photoshop work

Forum|Forum|4 years ago
September 14, 2021
3 replies
174 views

I have recently downloaded the Adobe CC, full package, but the only app that will open is Photoshop. I've uninstalled and reinstalled everything but the problem persists. I don't receive any error messages or anything. When I click "open," on any other app than Photoshop, nothing happens, at all, whatsoever. I don't even get the little blue loading indicator ring by my mouse. Any help would be appreciated. My computer is 100% compatible with this software. I've gone through all the basic troubleshooting, made sure drivers are up to date, everything. It SHOULD be working just fine. But it's not.

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B

Ben M

Community Expert

If you have had the computer a long time try using another account on the computer. It could be an issue with user account corruption or bad permissions over time. I've had this happen to me a few times myself.

Alternatively, have you tried the Adobe CC Cleaner tool to remove everything before a re-install? https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html