I just got a new laptop, and I installed the CC app, downloaded both Photoshop, Illustrator and Lightroom, but nothing happens when I press "open" in the CC app, or press the normal icon. I even found the application, tried "run as admin", but nothing opens. Tried to open the task manager and nothing tries to start. I tried the event log, but nothing here either. Any ideas ?
Steen
Hi Steen,
As you have mentioned you are unable to launch any of the Creative Cloud apps installed on your machine, have you tried restarting the machine and check?
Can you please let u know the operating system of your computer along with its version.
If restarting doesn't help then please perform the steps given in 'Solution 3' of the following help document to resolve the issue: "Failed to install" error received when installing Adobe Creative Cloud desktop app"
Let us know if this helps.
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