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May 8, 2015
Answered

"No Downloads" when trying to download past purchases?

  • May 8, 2015
  • 1 reply
  • 505 views

I bought adobe creative suite web premium a few years ago before adobe creative cloud. I have recently got a new computer and would like to re-download my software. However when I go into my products and click download a new tab opens up and it simply says "you have no downloads". Can I no longer download old purchases from before adobe creative cloud? I am very frustrated, I simply want to re-download my suite.

If anyone can help I would greatly appreciate it!

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    Correct answer kglad

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 8, 2015

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

    May 8, 2015

    thank you so much!

    kglad
    Community Expert
    Community Expert
    May 8, 2015

    you're welcome.