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habby123
habby123
Participant
March 12, 2018
Answered

No Internet Connection with Adobe Creative Cloud App?

  • March 12, 2018
  • 4 replies
  • 7088 views

My creative cloud app is telling me there is no internet, when there is wifi in my office.

I have uninstalled and reinstalled the app and it still will not work, how in the world do I get this to connect!?

Correct answer sharipovt85459692

Finally I have solved it with the help of Support Team. I have switched my Internet connection to my phone as a hotspot and after that CC has connected to server. Hope this helps to others as well. i still wonder why Adobe servers can't be reached by usual ISPs

4 replies

L
lukem41732857
Participant
April 28, 2021

Same problem here - and now its 2021, so I doubt this will ever be resolved

    O
    ozerovpaparacci
    Participant
    October 25, 2020

    Dont be sure that was helped. I have similar problem with Creative Cloud - looks like there is problems with Adobe autorization services - that they couldnt solve - and all their "solutions" just  say something to people while they try to fix it.

     

     BTW do You know that using mobile phone as hot spot could be additionally charged by Your cell operator?

    sharipovt85459692
    sharipovt85459692Correct answer
    Participant
    March 16, 2018

    Finally I have solved it with the help of Support Team. I have switched my Internet connection to my phone as a hotspot and after that CC has connected to server. Hope this helps to others as well. i still wonder why Adobe servers can't be reached by usual ISPs

    M
    mmmulligan
    Participant
    March 16, 2018

    I have the same problem, just started a couple of days ago. Tried all the old suggestions out there, nothing works.

    sharipovt85459692
    sharipovt85459692
    Participant
    March 16, 2018

    I have tried to solve this question with support. It's a hopeless exercise. i'm shocked with their staff. I lost 2 hours with really useless guys. I paid for 1 month and absolutely unsatisfied.

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