no me deja instalar adobe creative cloud me da error 1, como lo soluciono?

buenas noches, estoy tratando de instalar adobe creative cloud y me da un error 1, como lo puedo solucionar?

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kgladCorrect answer

Community Expert

restore your m2

properly uninstall adobe from your old computer

migrate your adobe free old computer to your new computer

properly install adobe onto your m2

Participant

mesmo problema

estou com mac m2 e migrei o meu mac intel para esse.

agora nada da abobe funciona e quando fui reinstalar so recebo esse erro 1

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Community Expert

Migration does not work, you need to do a fresh install... starting with removing the programs

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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Legend

WIthout proper system info and other technical details nobody can say anything.

Mylenium

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