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October 12, 2017
Answered

No option to Uninstall CC apps

  • October 12, 2017
  • 1 reply
  • 3656 views

I am attempting to uninstall all of Adobe CC apps, Apps Manager, etc.

The computer is an iMac with macOS High Sierra version 10.13

I have researched my problem in the forums.

I have tried the methods described (clicking on the arrow beside update or open) but the option to Uninstall is not there.

Only one app has this option (Acrobat DC).

No other apps give the uninstall option.

I need to remove ALL Adobe software from this computer so that it can be dedicated solely for use in a radio lab at my college.

What do I need to do?

None of the solutions currently posted will work.

    This topic has been closed for replies.
    Correct answer John T Smith

    Sign out of your account... Uninstall... run the Cleaner...

    -for non-Cloud programs you need to DE-activate before uninstalling

    -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the cleaner after uninstalling and before reinstalling is often needed

    -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 12, 2017

    Sign out of your account... Uninstall... run the Cleaner...

    -for non-Cloud programs you need to DE-activate before uninstalling

    -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the cleaner after uninstalling and before reinstalling is often needed

    -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html