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Participant
April 18, 2024
Question

no podemos verificar el estado de tu suscripcion

  • April 18, 2024
  • 2 replies
  • 759 views

intentando instalar illustrator en un big sur 11.7.10 y sale esto todo el tiempo: no podemos verificar el estado de tu suscripcion

me pueden ayudar

gracias

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    April 18, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    April 18, 2024

    install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

     

    if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html