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Participant
January 12, 2021
Question

No puedo actualizar a la version 25.1

  • January 12, 2021
  • 1 reply
  • 207 views

Me da un codigo de error 113. He segudio todas las recomendaciones sugeridas en el helpcenter pero no funciona. ¿Alguna solución?

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1 reply

kglad
Community Expert
Community Expert
January 12, 2021

start here, How to fix network connectivity issues when downloading Adobe apps

 

if that fails, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos?

 

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

 

also, there's a win 10 update bug (or incorrect setting) causing a lot of "no internet connection" errors while there is an active internet connection. see if it applies to you. https://lifehacker.com/how-to-fix-windows-10s-latest-no-internet-connection-bu-1844458254 https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/windows-10-says-i-have-no-internet-connection-but/50153e5b-a008-443d-af0e-5ee3822c37a1