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pedrop70797490
Participant
July 30, 2018
Answered

No puedo desinstalar

  • July 30, 2018
  • 2 replies
  • 1092 views

Hola...


Hotmail me dio de baja la cuenta con la que había iniciado en Creative Cloud, por lo tanto nunca pude verificar mi cuenta...

Ahora que intento desinstalar toda la paquetería no puedo, Adobe me abre directo la ventana de verificación de correo.

¿Qué puedo hacer?

Ya he intentado recuperar la cuenta en hotmail, pero es imposible, todos los formularios me los rechaza

This topic has been closed for replies.
Correct answer Nancy OShea

Do you have a new email account you can use with your Creative Cloud Plan?

Go to your Adobe account and log-in with your Adobe ID (old email) and password.  Then change your email address to the new one.

https://accounts.adobe.com/

2 replies

Participant
August 25, 2021

yo puedo desens tarar apricacione adoby  por favor

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
July 30, 2018

Do you have a new email account you can use with your Creative Cloud Plan?

Go to your Adobe account and log-in with your Adobe ID (old email) and password.  Then change your email address to the new one.

https://accounts.adobe.com/

Nancy O'Shea— Product User & Community Expert