no qualifying product?

cannot use product, valid serial number, no qualifying product? what should I do?

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Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

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Which Adobe product? Which version?

Your valid serial number is for an upgrade. You need to enter the serial number for an earlier version to prove that you qualify for the upgrade.

If you've just purchased the software, you've bought the wrong version. You needed a Full version but you bought an upgrade.

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